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Jewellery Care

Gold Vermeil

18k gold vermeil is a high-quality method of gold plating, whereby sterling silver is coated with a thick layer (at least 2.5 microns) of 18k solid gold.  

Due to the nature of gold vermeil being one layer of 18k gold plated on top of sterling silver, the gold layer could potentially be worn off or tarnish in around three years. However, when that happens, we are able to offer a replating service to restore your jewellery to its perfect condition. If you need this service, get in touch with us here.


How do I take care of my gold vermeil jewellery?

  • Avoid contact with water, cosmetic products and perfume.
  • Keep it clean and store in a safe, dry place—such as an anti-tarnish pouch or an airtight ziplock bag to avoid oxidisation. We suggest that you do not store your pieces in our gift boxes long term.  

Sterling Silver

Sterling silver is an alloy made of 92.5% pure silver. The remaining 7.5% in the alloy makes our jewellery durable and perfect for everyday wear. Here's how to take care of your sterling silver jewellery:

  • Wear your sterling silver often! The more often you wear your silver jewellery, the nicer and brighter it will look. Leaving your jewellery sitting in a box or drawer will only allow the colour to dull out quicker.
  • Keep it clean and store in a safe, dry place—such as an anti-tarnish pouch or an airtight ziplock bag to avoid oxidisation. We suggest that you do not store your pieces in our gift boxes long term.  
  • Avoid harsh chemicals such as perfume and cosmetic products.

How do I clean my sterling silver jewellery?

To restore your silver jewellery to its original shine, you can either use a store bought jewellery cleaner, or mix baking soda and water to create a paste. Apply the paste to a soft cloth or brush and gently rub it onto the tarnished areas of your sterling silver jewellery. Rinse the jewellery thoroughly under cool running water to remove the paste. Pat the jewellery dry with a soft, lint-free cloth.

We welcome you to bring your Poème jewellery in store for professional cleaning. 

Solid yellow or white gold

To preserve the polish of your fine jewellery, avoid exposure to household cleaning products and bleach.


How to Clean Gold and Platinum Jewellery?

1. Place your gold or platinum jewellery into a jewellery cleaner solution. 

2. After two minutes, remove your jewellery from the solution.
3. Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris. 

4. Rinse, blot dry and shine your gold jewellery with a polishing cloth. 

Gemstone and Pearl Jewellery

We recommend that you avoid exposing gemstone and pearl jewellery to water, variable temperatures, cosmetics and ultrasonic cleaning. 

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