Pond in Rain necklace

Shipping

We ship our jewellery with Australia Post Express Delivery.

We offer free express delivery for AU orders over $250, and a $10 AUD flat rate is charged for orders under $250 AUD

Returns

Poème creations (excluding earrings for hygiene reasons) purchased through the official website or at our Sydney showroom may be returned or exchanged within 10 days of receipt. Please read our full return policy here.

Moissanites
•Moissanite is a diamond alternative that is more sparkly than diamond, because it has a higher refractive index (2.65) than diamond (2.42), resulting in greater brilliance and "fire" (rainbow sparkle) when compared to diamond.
•Not to be confused with the dreaded zircon or cubic zirconia, moissanite is a more premium gemstone that is both harder and shinier than zircon.

Sterling Silver
•Wear your sterling silver often! The more often you wear your silver jewellery, the nicer and brighter it will look. Leaving your jewellery sitting in a box or drawer will only allow the colour to dull out quicker.
•Keep it clean and store in a safe, dry place—such as an anti-tarnish pouch or an airtight ziplock bag to avoid oxidisation. We suggest that you do not store your pieces in our gift boxes long term.
•Avoid harsh chemicals such as perfume and cosmetic products.

Email: customerservice@poeme.co

Instagram: @Poeme.australia

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